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About Us

The Safeguarding Team work to support our services to deliver the safest possible care to vulnerable children and young people across Essex.
The Safeguarding Team strives to ensure all our colleagues are aware of the latest information and best practice guidelines so they can help you and your family.

Safeguarding Statement

HCRG Care Group is committed to safeguarding and promoting the welfare of Adults, Children and Young People and to protecting them from the risks of harm.

To achieve this we have dedicated National and Local Safeguarding Adults and Children’s Leads and polices, guidance and practices which reflect statutory and national Safeguarding requirements.

Do you have a welfare concern about a child?

Safeguarding Children means protecting Children and Young People from harm or abuse so they can grow and develop into happy and healthy children.

Child Abuse can take many forms, it can be Physical, Emotional, Sexual or through Neglect (not meeting the child’s physical or emotional needs).

It is everybody’s responsibility to Safeguard Children.

I am concerned about a child

For members of the public:

If a child or young person is in immediate danger, call 999.
If you’re worried that a child is being abused or neglected, call the Essex County Council Children and Families Hub on 0345 603 7627.
This phone line is open Monday to Thursday 9am to 5:30pm, and Fridays 9am to 4:30pm.
Out of hours or bank holidays, call the emergency duty team on 0345 606 1212.

More information can be found by clicking the button below;

Concerned about a child – Member of the public

For those working or volunteering with children and families please ensure you are requesting the correct level of support.

Please visit the Essex Children Safeguarding Board website for full contact and request for support information by clicking the below button

Concerned about a child – Professional/Volunteer

Contact the Essex Child and Family Wellbeing Service

West Essex: 0300 247 0122
South Essex: 0300 247 0013
North Essex: 0300 247 0015
Mid Essex: 0300 247 0014