If you have a general query you can contact us at one of our Health Family Teams:
Mid Essex
Moulsham/Baddow, Chelmsford Central, Springfield, Chelmsford South: vcl.essexmid-PB19adminhub@nhs.net /0300 247 0014
Maldon: vcl.essexmid-PB19adminhub@nhs.net / 0300 247 0014
North Essex
Please contact our Single Point Of Contact (SPOC) for all enquiries: 0300 247 0015
Castle: vcl.essexne-castle@nhs.net
Stour Valley: vcl.stourvalley@nhs.net
Chappel Viaduct: vcl.essexne-chappellviaduct@nhs.net
Blackwater: vcl.essexne-blackwater@nhs.net
Naze Tower: vcl.essexne-naze@nhs.net
Martello : vcl.essexne-martello@nhs.net
Mayflower: vcl.essexne-mayflower@nhs.net
South Essex
Canvey, Thundersley, Rayleigh, Rochford: vcl.essexsouth-southeast@nhs.net/ 0300 247 0013
Basildon West, Basildon Central, Basildon East, Billericay Healthy: vcl.essexsouth-southwest@nhs.net / 0300 247 0013
Brentwood: vcl.essexsouth-southwest@nhs.net / 0300 247 0013
West Essex
Harlow North/ Harlow South/Uttlesford/Epping/Loughton vcl.essexwest-hftcentraladminhub@nhs.net / 0300 247 0122 Option 1
Or alternatively you can contact one of our West Essex Specialist Health Services:
SPOC (Single Point of Contact): vcl.essexwest-harlowcdc@nhs.net / 0300 247 0122 Option 3 then Option 1
Community Children’s Physio & OT Service (in 12-18 year olds) – referrals via SPOC: vcl.essexwest-harlowcdc@nhs.net / 0300 247 0122 Option 3 then Option 2
Speech & Language Therapy (including Dysphagia): vcl.essexwest-slt@nhs.net / 0300 247 0122 Option 3 then Option 3
Community Nursing: vcl.essexwest-CCNurses@nhs.net / 01279 342163
Community Children’s Dietetics service: vcl.essexwest-communitydietetics@nhs.net / 01279 342 163
West Essex A&E Paediatric Liaison: vcl.essexwest-paediatricliaisonpah@nhs.net / 01279 342 163
West Essex Children’s Continence Advisory Service: vcl.essexwest-paedcontinence@nhs.net / 01279 342 163
Click here for a referral to Pre-birth to 19 years Family Support & Parenting Services
Feedback
If you have a concern, compliment or complaint about the service you have received from Virgin Care or you need or want more information on the services we provide, then our Customer Experience team can help you.
Please chose the most appropriate option below or call us on 0300 303 9509 for more information.
To raise a concern, make a complaint or leave a compliment, please click here to send us an email or write to us at the address below.
Virgin Care Customer Experience
Farnham Hospital,
Hale Road,
Farnham GU9 9QL
t: 0300 303 9509