If you have a general query you can contact us at one of our Health Family Teams:
Mid Essex
Moulsham/Baddow, Chelmsford Central, Springfield, Chelmsford South: vcl.essexmid-PB19adminhub@nhs.net /0300 247 0014
Maldon: vcl.essexmid-PB19adminhub@nhs.net / 01621 272 060
North Essex
Castle: vcl.essexne-castle@nhs.net / 01206 372 300
Stour Valley: vcl.stourvalley@nhs.net / 01206 372 300
Chappel Viaduct: vcl.essexne-chappellviaduct@nhs.net / 01206 372 300
Blackwater: vcl.essexne-blackwater@nhs.net / 01206 372 300
Naze Tower: vcl.essexne-naze@nhs.net / 01206 372 300
Martello : vcl.essexne-martello@nhs.net / 01206 372 300
Mayflower: vcl.essexne-mayflower@nhs.net / 01206 372 300
South Essex
Canvey, Thundersley, Rayleigh, Rochford: vcl.essexsouth-southeast@nhs.net/ 0300 247 0013
Basildon West, Basildon Central, Basildon East, Billericay Healthy: vcl.essexsouth-southwest@nhs.net / 0300 247 0013
Brentwood: vcl.essexsouth-southwest@nhs.net / 0300 247 0013
West Essex
Harlow North/ Harlow South/Uttlesford/Epping/Loughton vcl.essexwest-hftcentraladminhub@nhs.net / 03002470122
Or alternatively you can contact one of our West Essex Health Services:
Speech & Language Therapy (including Dysphagia): vcl.essexwest-slt@nhs.net / 01279 342 167
Community Children’s Physio & OT Service (in 12-18 year olds) – referrals via SPOC: vcl.essexwest-harlowcdc@nhs.net / 01279 342 162
Community Nursing: vcl.essexwest-CCNurses@nhs.net / 01279 342163
Community Children’s Dietetics service: vcl.essexwest-communitydietetics@nhs.net / 01279 342 163
West Essex A&E Paediatric Liaison: vcl.essexwest-paediatricliaisonpah@nhs.net / 01279 342 163
West Essex Early Support: vcl.essexwest-earlysupport.harlow@nhs.net / 01279 808 230
West Essex Children’s Continence Advisory Service: vcl.essexwest-paedcontinence@nhs.net / 01279 342 163
SPOC (Single Point of Contact) : vcl.essexwest-harlowcdc@nhs.net / 01279 342 161
Community Paediatrics: vcl.essexwest-harlowcdc@nhs.net / 01279 342 161
Click here for a referral to Pre-birth to 19 years Family Support & Parenting Services
Feedback
If you have a concern, compliment or complaint about the service you have received from Virgin Care or you need or want more information on the services we provide, then our Customer Experience team can help you.
Please chose the most appropriate option below or call us on 0300 303 9509 for more information.
To raise a concern, make a complaint or leave a compliment, please click here to send us an email or write to us at the address below.
Virgin Care Customer Experience
Farnham Hospital,
Hale Road,
Farnham GU9 9QL
t: 0300 303 9509