Our aim is to deliver high quality services with a great experience, and as such we are always striving for better. From time to time, things don’t go quite so smoothly and so we really appreciate hearing from you what we did right and what we could be doing better.
We will look at all feedback and use it to make decisions that will make local services better for local people. It is open to all service users, whatever your age or needs. You have the choice as to whether your comments remain confidential or not when you feed back.
We believe that, if our services are good enough for you and your family and friends, then they’ll be good for everyone. We will make sure that every comment is completely anonymous and we will publish comments so that we’re transparent about how our service is doing.
The flyer below offers some other feedback routes via healthwatch Essex.