Contact us

If you have a general query you can contact us at our Essex Child and Family Wellbeing Hubs:

Mid Essex: 0300 247 0014
North Essex: 01206 372 300
South Essex: 0300 247 0013
West Essex: 01279 808 230

27/06/18 Please note that the telephone number for South Essex is currently unavailable. We are working to rectify this problem. In the meantime please contact the following Family Hubs:

Northlands Park Family Hub, Basildon 01268 720170
Larchwood Gardens Family Hub, Brentwood 01277 374912
Oak Tree Family Hub, Rayleigh 01268 775910
Little Lions Family Hub, Canvey Island 01268 683671

Alternatively, you can find your local service details here.


If you have a concern, compliment or complaint about the service you have received from Virgin Care or you need or want more information on the services we provide, then our Customer Experience team can help you.

Please chose the most appropriate option below or call us on 0300 303 9509 for more information.

To raise a concern, make a complaint or leave a compliment, please click here to send us an email or write to us at the address below.

Virgin Care Customer Experience
Farnham Hospital,
Hale Road,
Farnham GU9 9QL

t: 0300 303 9509